Cancel/ Change Order

At Gauzstore, we strive to ensure your bespoke fashion selections are delivered as swiftly as possible. We understand that sometimes a change of heart occurs; therefore, we provide a grace period for order modifications as outlined in our refined policy below.

Cancellation Philosophy

• The Grace Period: You may request an order cancellation within 12 hours of placement.
• Seamless Refunds: A full refund will be processed immediately if the cancellation is confirmed before our boutique begins fulfillment.
• Finality: To maintain our logistics standards, orders cannot be canceled once they have been dispatched.

Order Refinements

Should you need to update your shipping address or refine specific order details, please reach out to our concierge within the 12-hour window. Beyond this timeframe, your order enters our final preparation stage, and modifications may no longer be possible.

Submitting Your Request

Important Style Notes

• Our curation team works with exceptional speed, making timely communication essential for any adjustments.
• Once a tracking number has been issued, no further changes can be facilitated.
• Items that have already been shipped and cannot be modified must follow our standard Return & Refund Policy upon arrival.

Refund Fulfillment

Approved cancellations will be credited back to your original payment method. Most financial institutions reflect these boutique refunds within 3–5 business days.